He made a nerve wracking situation, pleasant. Sam is genuine and was extremely understanding about my concerns and was only to happy to answer all the questions I had for him. Sam was very honest, upfront, patient and respectful.
Nobody can beat him on price. I did my homework. I visited 9 other places who undervalued my jewellery. I came back to him because Sam actually understands jewellery and diamonds! Rare to find somebody who is patient & willing to understand the ins and outs and the common pitfalls and will warn you even if it’s not his stock or diamond.
Go to other places and then see Sam, you’ll know what I mean. We need more people like Sam.